FAQ's
How can I cancel my order?
You can cancel your order before it is shipped by logging in to your “My Account” section. In case, you wish to cancel your order after it is shipped, please contact our customer care number–97 9876543210 or through live chat or email with your order details to our customer care email id- customercare@parisco.in to assist you.
In case of cancellation of prepaid orders, a refund of any amount paid will be processed to the source of payment, within 7-10 business days as per our Exchange / Return policies.
How do i make changes to my order?
To make changes to your order, please contact our customer support team as soon as possible. If your order hasn’t been processed or shipped yet, we’ll do our best to accommodate your request. Once the order has been shipped, changes may no longer be possible.
What Are The Available Payment Options?
We accept a variety of payment methods for your convenience, including:
- Credit and Debit Cards (Visa, MasterCard, American Express)
- UPI and Net Banking
- Wallets (Paytm, PhonePe, Google Pay, etc.)
- Cash on Delivery (available in select locations)
All transactions are secure and encrypted for your protection.
How can I change my details?
You can update your personal details (such as name, address, phone number, or email) by logging into your account and navigating to the “Profile” or “Account Settings” section. If you need help or want to update details related to a specific order, please contact our customer support team.
Are your products suitable for all hair types?
Yes. Our products are designed to be effective on all hair types – straight, wavy, curly, or coily. We also offer specific product lines for dry, oily, damaged, or color-treated hair.
Can I use your products if I have a sensitive scalp?
Yes. Our products are formulated to be gentle and free from harsh chemicals like sulfates and parabens. However, we recommend doing a patch test before full use if you have sensitive skin or allergies.
Do you offer returns or refunds?
Yes. If you’re not satisfied, you can return the product within 7 days of delivery (unopened and unused). Please read our Return Policy for full details.